Subscription Policy

Gunay subscriptions are designed to offer a seamless, curated floral experience—bringing refined silk arrangements into your space on a consistent schedule, without the need for ongoing selection.

How It Works

Choose the size and delivery frequency that best fits your space:

  • Monthly
  • Quarterly

Each subscription delivery features a surprise arrangement from our available collection, thoughtfully selected by our floral team to keep your space feeling fresh and inspiring.

Delivery

Every scheduled delivery includes:

  • A brand-new silk flower arrangement
  • A new premium vase
  • Collection of your previous arrangement

This rotation system allows you to enjoy a continually refreshed display without storing or maintaining multiple arrangements.

Our subscription is available in selected areas within Brussels, with free delivery included for every rotation.

Subscription Commitment

All GUNAY subscriptions are offered as a 12-month subscription, with a continuous rotation of curated arrangements throughout the year.

Getting Started

Subscriptions are handled as pre-orders.

Simply submit your request, and our team will contact you to:

  • Confirm your preferred size
  • Choose your delivery frequency
  • Finalize your delivery schedule

Your subscription begins once all details have been confirmed.

Returns & Exchanges

Because every subscription is part of a curated rotation service:

  • Subscription deliveries cannot be returned after delivery.
  • Arrangements cannot be exchanged based on personal preference.
  • Future rotations are selected by our design team to provide a varied and elevated floral experience.

Cancellation

Subscriptions are based on a 12-month plan, with curated arrangements delivered throughout the year.

Should you choose to cancel before the end of your subscription term, an early termination fee will apply:

  • Monthly plans: Equivalent to 3 months of subscription fees.
  • Quarterly plans: Equivalent to one full quarter (3 months) of subscription fees.

Important to Know

  • Each delivery features a surprise arrangement from our available collection, thoughtfully selected by our floral team.
  • A different arrangement and vase are provided with every rotation.
  • Your current arrangement will be collected during your next scheduled delivery.

For any questions and inquiries, reach out at sales@gunay.co or +32 474 07 70 94